Privacy Policy

Last Updated: January 2025

1. Introduction

BuildWiseAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

By using BuildWiseAI, you agree to the collection and use of information in accordance with this policy.

2. Age Verification

Our services are intended for users who are at least 18 years of age. We do not knowingly collect personal information from individuals under 18. By using our platform, you confirm that you are 18 years of age or older.

If we become aware that we have collected personal information from someone under 18, we will take steps to delete such information.

3. Information We Collect

3.1 Personal Information

When you register and use our Service, we may collect:

  • Name and contact information (email address, phone number)
  • Account credentials (username, password)
  • Profile information (role, location, company details)
  • Billing and payment information
  • Professional information (developer status, investment interests)

3.2 Project Data

Information you provide about your real estate projects:

  • Property locations and site details
  • Financial projections and models
  • Project documents and images
  • Zoning and regulatory information

3.3 Usage Data

We automatically collect certain information when you use our Service:

  • IP address and device information
  • Browser type and version
  • Pages visited and features used
  • Time and date of visits
  • Referring websites

3.4 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

4. How We Use Your Information

We use the collected information for various purposes:

  • To provide and maintain our Service
  • To process your transactions and manage your account
  • To generate AI-powered analysis and reports
  • To facilitate connections between developers and investors
  • To send you updates, newsletters, and marketing communications
  • To respond to your inquiries and provide customer support
  • To monitor and analyze usage patterns and improve our Service
  • To detect, prevent, and address technical issues or fraudulent activity
  • To comply with legal obligations

5. How We Share Your Information

5.1 Public Project Information

When you choose to make a project public on our platform, certain information will be visible to other users and potential investors, including:

  • Project details and descriptions
  • Financial summaries (if you choose to share)
  • Project images and visualizations
  • Your developer profile information

5.2 Service Providers

We may share your information with third-party service providers who perform services on our behalf:

  • Payment processors
  • Cloud hosting providers
  • Analytics services
  • Email delivery services
  • Customer support tools

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

5.4 Business Transfers

If BuildWiseAI is involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your information becomes subject to a different Privacy Policy.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Secure data storage infrastructure

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When your information is no longer needed, we will securely delete or anonymize it.

8. Your Data Protection Rights

Depending on your location, you may have the following rights:

  • Access: Request copies of your personal information
  • Rectification: Request correction of inaccurate information
  • Erasure: Request deletion of your personal information
  • Restriction: Request restriction of processing your information
  • Portability: Request transfer of your information to another service
  • Objection: Object to our processing of your information
  • Withdraw Consent: Withdraw consent where we rely on it

To exercise these rights, please contact us at the information provided below.

9. Third-Party Services and Links

Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Third-party services we may use include:

  • Google authentication and analytics
  • GIS and mapping services
  • Payment processors
  • Cloud storage providers

10. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your personal information:

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of the sale of personal information
  • Right to deletion of personal information
  • Right to non-discrimination for exercising your rights

BuildWiseAI does not sell your personal information.

11. GDPR Compliance (European Users)

If you are in the European Economic Area (EEA), we process your information based on valid legal grounds including:

  • Your consent
  • Performance of a contract with you
  • Our legitimate business interests
  • Compliance with legal obligations

You have the right to lodge a complaint with a data protection authority if you believe we have not complied with applicable data protection laws.

12. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@buildwiseai.com

Support: support@buildwiseai.com

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